As we care for your health, we learn about you. To protect your privacy, we follow certain rules about handling your health information. Our notices provide more detail about these rules.
In Jamaica, healthcare privacy is protected by the Data Protection Act 2020. This law outlines the rights of individuals regarding their personal data, including the right to access, rectify, and erase their information. Healthcare providers have a legal obligation to protect personal data and must obtain informed consent before collecting and processing it.
This act sets the framework for data protection and privacy, including specific provisions for healthcare.
Patients have the right to access, correct, and erase their personal data held by healthcare providers.
Healthcare providers must obtain explicit and informed consent from individuals before collecting and processing their data, except in certain emergency or legally mandated situations.
Healthcare providers are legally bound to protect the confidentiality of patient data.
Healthcare providers are required to implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, loss, or disclosure.
To uphold our patients’ trust, our medical centres and affiliate providers will adopt Electronic Medical Records (EMR) protocols, comply with data protection and meaningful use requirements. Additionally, our providers will periodically conduct a security risk analysis. The risk analysis process will lead us to systematically examine many aspects of our medical centres and affiliate provider operations are compliant to the data protection and security rules.